Shipping and Delivery Policy for NewShriniwasJewellers.com
Effective Date: 25-12-2024
At NewShriniwas Jewellers, we are committed to ensuring that your online shopping experience is seamless and satisfying. Below are the terms and conditions governing the shipping and delivery of your online purchases.
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Shipping Policy
1. Shipping Locations
o We deliver to most cities and towns across India.
o International shipping is currently not available.
2. Shipping Charges
o Gold Jewelry: Free shipping on all orders.
o Silver Jewelry: Free shipping on orders above 15000. A nominal shipping fee of 300 will be charged for orders below this amount.
3. Shipping Timeframe
o Ready-to-Ship Products: Orders are processed and shipped within 5-8 business days.
o Custom or Personalized Products: Orders may take 15-20 business days to process and ship, depending on the complexity of the customization.
4. Order Tracking
o Once your order is shipped, you will receive a tracking number via email or SMS to monitor the status of your delivery.
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Delivery Policy
1. Delivery Timeframe
o Orders are typically delivered within 10-15 business days from the date of shipping. Delivery times may vary based on the destination and courier service.
o For remote or rural areas, delivery may take longer.
2. Delivery Attempts
o Our delivery partner will make up to three attempts to deliver the product. If the delivery is unsuccessful, the package will be returned to us, and the customer may need to bear re-shipping charges.
3. Delivery Address
o Please ensure that the delivery address provided at checkout is accurate and complete.
o Changes to the delivery address can only be made before the order is shipped.
4. Delivery Delays
o While we strive to deliver your orders on time, unforeseen circumstances such as natural disasters, strikes, or courier delays may affect delivery times.
o In such cases, we will notify you promptly and work to resolve the issue.
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Package Handling
1. Safe and Secure Packaging
o All orders are securely packaged to ensure that the product reaches you in perfect condition.
2. Inspection Upon Delivery
o Customers are advised to inspect the package upon delivery. If the package is damaged or tampered with, do not accept the delivery and notify us immediately at +91 86055 98251
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Signature and Verification
• For security reasons, all deliveries require a signature upon receipt.
• You may be required to present a valid government-issued photo ID to verify your identity.
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Undelivered Packages
• If a package is returned to us due to incorrect or incomplete address, or after failed delivery attempts, we will contact you for re-delivery. Additional shipping charges may apply.
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Contact Us
For any queries or concerns regarding shipping and delivery, please contact:
• Email: support@newshriniwasjewellers.com
• Phone: +91 86055 98251
• Address: Town Square, CCM signal, Untwadi, Nashik
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We appreciate your trust in NewShriniwas Jewellers and are committed to delivering your orders with the utmost care. Thank you for shopping with us!
